This Privacy Policy governs the manner in which Tektraveler International LLC collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.tektraveler.com website (“Site”) and of the Tektraveler mobile application (“App”). This privacy policy applies to the Site, the App and all products and services offered by Tektraveler International LLC.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, create an account, place an order, and in connection with other activities, services, features or resources we make available on our Site and App. Users may be asked for, as appropriate, name, email address, company information, and credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site or App related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site or App. Non-personal identification information may include the browser name, the type of computer or device, the device model and operating system, the App version, and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
App permissions
The App may request device permissions for specific features. Access is requested only at the moment the feature is used, and may be revoked at any time in the device settings:
Notifications
To send alerts about booking confirmations, changes, and approaching deadlines.
Camera and files
To allow documents to be uploaded and traveler details to be completed.
How we use collected information
Tektraveler International LLC may collect and use Users personal information for the following purposes:
To process bookings and payments
We may use the information Users provide about themselves when placing an order only to provide service to that order, including transmitting the details necessary to the travel suppliers involved, such as hotels, tour operators and other travel service providers. We do not share this information with outside parties except to the extent necessary to provide the service.
To send periodic emails
We may use the email address to send them information and updates pertaining to their order, as well as operational notices regarding the services booked.
To provide support
We may use User information to respond to support requests, amendments and cancellations relating to their bookings.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site and App.
Sensitive and private data exchange between the Site or App and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Account deletion
Users may request deletion of their Tektraveler account and the personal data associated with it by sending a request to tektraveler@tektraveler.com from the email address registered to the account. The request will be processed at no cost and the User will receive confirmation of the deletion by email.
Certain information may be retained where there is a legal, regulatory or tax obligation to do so, or for the establishment or exercise of legal claims, such as records of completed bookings and the corresponding accounting documents.
Changes to this privacy policy
Tektraveler International LLC has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site or the App, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site or App. Your continued use of the Site or the App following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Tektraveler International LLC
www.tektraveler.com
tektraveler@tektraveler.com